Daily Current Affairs : 5-August-2023

In a significant stride towards improving the travel experience for users of India’s National Highways, the National Highways Authority of India (NHAI) has recently launched the ‘Rajmargyatra’ mobile application. This innovative app is designed to provide comprehensive information and services for highway users, aiming to create a seamless and user-friendly experience that promotes safety and convenience.

Fostering Safer Journeys on Indian National Highways

The primary objective behind the development and launch of the ‘Rajmargyatra’ app is to enhance the travel experience for individuals using the extensive network of Indian National Highways. The app seeks to make journeys on these highways safer and more enjoyable by providing users with essential information and tools to navigate their trips efficiently.

Key Features of the ‘Rajmargyatra’ App

Comprehensive Highway Information

The ‘Rajmargyatra’ app serves as a one-stop platform for highway users to access a wealth of real-time information. This includes up-to-date weather conditions that can influence travel, ensuring that users are well-prepared for their journeys. Additionally, the app offers timely broadcast notifications that keep travelers informed about any potential roadblocks, diversions, or other critical updates.

Moreover, the app provides vital details about nearby toll plazas, petrol pumps, hospitals, hotels, and other essential services. This feature ensures that users can plan their breaks and rest stops strategically, contributing to a seamless and safe journey.

Efficient Complaint Redressal Mechanism

Recognizing the importance of addressing highway-related concerns promptly, the ‘Rajmargyatra’ app incorporates an inbuilt complaint redressal and escalation mechanism. Users can easily report issues they encounter during their travels, attaching geo-tagged videos or photos to provide better clarity on the problem.

Importantly, the app ensures that registered complaints are handled within a stipulated timeframe. In case of any delays, the system automatically generates escalations to higher authorities, guaranteeing that issues are resolved expeditiously.

Seamless FASTag Services

One of the standout features of the ‘Rajmargyatra’ app is its integration with various bank portals to offer seamless FASTag services. This integration simplifies the process of managing FASTags, allowing users to recharge their accounts, avail monthly passes, and access other FASTag-related banking services—all within a single, user-friendly platform.

Promoting Responsible and Safe Driving

To encourage responsible driving behavior, the ‘Rajmargyatra’ app provides over-speeding notifications that alert users if they are exceeding the speed limit. This feature contributes to safer highways by promoting adherence to speed regulations.

Additionally, the app offers voice assistance, providing users with real-time guidance and directions. This not only reduces distractions while driving but also ensures that travelers stay on the right track, minimizing the risk of getting lost or missing exits.

Important Points:

  • Comprehensive Information:
    • Real-time weather updates and broadcast notifications.
    • Details about toll plazas, petrol pumps, hospitals, hotels, etc.
    • Helps plan breaks and rest stops effectively.
  • Efficient Complaint Redressal:
    • Inbuilt mechanism to report highway-related issues.
    • Attach geo-tagged videos/photos for clarity.
    • Time-bound handling of complaints, escalations if delays.
  • Seamless FASTag Services:
    • Integration with bank portals for FASTag management.
    • Recharge accounts, get monthly passes, access banking services.
    • All FASTag-related needs within a single platform.
  • Promoting Responsible Driving:
    • Over-speeding notifications for adherence to speed limits.
    • Voice assistance for real-time guidance and directions.
    • Reduces distractions and minimizes the risk of getting lost.
Why In News
  1. Which feature of the ‘Rajmargyatra’ app helps users report highway-related issues effectively?
    A. Voice assistance for navigation.
    B. Over-speeding notifications.
    C. Inbuilt complaint redressal mechanism.
    D. Integration with bank portals.
    Correct Answer: C. Inbuilt complaint redressal mechanism.
    Explanation: The app incorporates an inbuilt complaint redressal and escalation mechanism, allowing users to easily report highway-related issues with geo-tagged videos or photos for better clarity.
  2. How does the ‘Rajmargyatra’ app contribute to responsible driving behavior?
    A. By offering voice assistance for real-time guidance.
    B. By providing information about nearby toll plazas.
    C. By integrating with bank portals for FASTag management.
    D. By sending timely broadcast notifications.
    Correct Answer: A. By offering voice assistance for real-time guidance.
    Explanation: The app provides voice assistance, which reduces distractions while driving and promotes responsible driving behavior by giving real-time guidance and directions.
  3. What is the significance of integrating FASTag services within the ‘Rajmargyatra’ app?
    A. It provides real-time weather updates.
    B. It helps users plan breaks and rest stops.
    C. It simplifies managing FASTags and accessing related banking services.
    D. It sends over-speeding notifications.
    Correct Answer: C. It simplifies managing FASTags and accessing related banking services.
    Explanation: The ‘Rajmargyatra’ app integrates with various bank portals to offer seamless FASTag services, making it convenient for users to manage FASTags, recharge accounts, and access other banking services related to FASTags.

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